A UX audit at Sygnisoft is a comprehensive evaluation of websites, online stores, portals, or mobile applications in terms of user experience.
We perform a detailed analysis to identify obstacles that discourage customers from interacting with your application. Our experts, based on analytical data, years of experience, and best practices, point out specific improvements tailored to your business goals. These are not theoretical, but practical guidelines: from optimizing shopping paths to improving responsiveness.
Thanks to user behavior analysis (e.g., user session recordings), industry benchmarks, and competitor analysis, we create recommendations focused on real conversion growth. By implementing them, you gain an intuitive interface that facilitates navigation and encourages action. Users will appreciate the simplicity—less frustration, more loyalty. As a result, their satisfaction increases, and you see higher conversion rates and revenue.
The audit covers key areas:
- Heuristic usability evaluation (design consistency, interaction feedback)
- User tests simulating typical tasks
- Content analysis for readability and fit for the target audience
- Accessibility evaluation (WCAG)
- Verification of business processes such as shopping paths or registration.
We identify problems such as a non-intuitive menu causing page abandonment, overly complex forms blocking purchases, invisible CTAs, lack of mobile adaptation, or an overload of information that overwhelms the user.
We suggest solutions based on best practices, analytical data, and our experience.
